FAQs

We sell quality clothing and artificial (imitation) jewelry, available for both retail and wholesale customers.

Yes, we handle bulk/wholesale orders. Please contact us for wholesale inquiries and pricing.

Browse our collections, add items to your cart, and proceed to checkout. You can pay securely using the available payment methods.

We accept credit/debit cards, bank transfers, and cash on delivery (COD) where applicable.

Yes, we deliver all over the UAE. For international orders, please contact our support team.

Orders take 2 days for processing and approximately 5–7 business days for delivery. Wholesale and international orders may take longer.

Yes, once shipped, you will receive a tracking number via email/SMS to follow your delivery.

Please refer to our Returns & Refund Policy page for full details on returns and exchanges.

No, our jewelry is artificial (imitation jewelry). They are designed to look elegant, stylish, and durable while remaining budget-friendly.

Keep jewelry away from water, perfume, and chemicals. Store in a dry place to maintain shine and quality.

You can reach us by email at support@jhanswa.com or through our Contact Us page.